FAQs About Telemedicine

Telemedicine is becoming more and more popular, especially as more practitioners see the value in offering patients the convenience of telemedicine. At Axcel Treatment and Recovery Clinic, with locations in Denison, San Antonio, Greenville, and Dallas, TX, offers this service but understands some patients may be apprehensive. That's why Dr. Sullivan Bryant and the rest of the team have compiled a list of commonly asked questions about this option.

What Is Telemedicine?

Telemedicine is a word that describes patients and practitioners being able to meet using technology to allow for remote appointments. 

Is It All Done by Video?

Most often, telemedicine appointments in Denison, San Antonio, Greenville, and Dallas, TX, are conducted through video conference. However, phone and emails can also be part of the telemedicine process, though video is a major part. 

Do You Have to Visit In-Person First?

The state of Texas deems it necessary that you first see the practitioner in-person before you may start having telemedicine visits. 

Will I Need to Visit In-Person Throughout My Treatment?

For some patients, they don't need to visit in-person a majority or even all of the time in some cases. However, the patient may need to come in for testing or be ordered testing that they will need to go get in person. 

Are Telemedicine Appointments Covered by Insurance?

Most insurance providers do cover telemedicine appointments. Sometimes, there are limitations to the number. It's important to verify with your insurance provider before scheduling the appointment, or you could end up paying for the entire cost of the visit out of pocket. We should note that both Medicaid and Medicare will cover telemedicine visits, but only a certain number and under certain circumstances. 

How Do You Prepare for a Telemedicine Appointment?

Ask your practitioner before your appointment what program he or she uses for this option. There may be a specific website you need to use or a program you need to download. If this is the first telemedicine appointment you're having with this practitioner, make sure you verify this information before the appointment so you can be ready. 

How Can I Benefit From Telemedicine?

You don't have to leave your home to have the appointment. This saves money, time, and hassle. You can be in the comfort of your own home. You also eliminate your chances of exposure to communicable diseases that could be present in a medical setting. 

Axcel Treatment and Recovery Clinic, serving Denison, San Antonio, Greenville, and Dallas, TX, has the capability of telemedicine visits. And our Dr. Bryant provides the same level of quality of care via computer as in-person. 

Book a telemedicine visit with us today by calling (866) 662-8282.

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